REFUND POLICY

Last updated: June 01, 2025

Thank you for choosing SCORPIOUS. We are committed to ensuring your satisfaction with every purchase. Please read our Return and Refund Policy carefully to understand your rights and responsibilities as a valued customer.

Returns

Return Policy: SCORPIOUS does not accept returns for any reason other than receiving a damaged product.

Exchange Policy: Exchanges are permitted strictly in the case of a damaged. To initiate an exchange, please follow the steps outlined below.

Damaged or Incorrect Products

Notification: If you receive a damaged or incorrect product, please notify us within 2 days of receiving the item.

Provide Details: Include your order number and attach clear photos of the damaged item in your communication.

Return Authorization: Upon verification of the issue, we will provide you with return instructions and a return authorization if applicable.

Refunds Refund Process: Once your return is received and inspected, we will notify you of the approval or rejection of your exchange.

Exchange Method: If approved, exchanges will be processed for the damaged item.

Parcel Opening Video: A mandatory requirement for processing the exchange is submitting a video of the parcel opening.

Refund Timing: Please allow up to 15 days for the exchange to be processed and reflected in your account.

Non-Returnable Items

Policy Statement: SCORPIOUS strictly does not accept returns for reasons other than a damaged product.

Communication Channels: If you have any questions about our Return and Refund Policy, please feel free to contact us at:

• Phone: +91 9110677317

• Email: scorpious.store@gmail.com

Changes to this Policy

Modification Rights: Scorpious reserves the right to update or change this Return and Refund Policy at any time.

Effective Date: Any changes will be effective immediately upon posting on this page.